A MESSAGE FROM OUR CEO


This is an unprecedented time in our industry. Between a global pandemic, a massive supply chain disruption, and ongoing price increases due to material scarcity, it seems that we have all grown adept at crisis management over the last two years. Through it all, we remain resilient, and we continue to embrace our new normal while the industry rushes to meet demand.

Embracing the new normal often requires a shift in strategy, as it has for us, and it has come with some bumps along the way. We are working tirelessly to fine tune our systems, processes, and operations amidst a challenging new supply chain environment.

Here are some of the ways that we are working to make things better during this unique time:

  • Expedite Team: we’ve hired incremental purchasing resources to focus on buying, sourcing, and expediting your products, and we meet with suppliers several times a day
  • Sizeable Inventory Investment: we’ve spent an additional 20% in large strategic buys with key suppliers this year to buffer our stocking position and have more of what you want, when you want it
  • One-to-one customer service and deeper customer relationships: In May of this year, we moved from a queue-based transaction repository for quote and order requests to a more personalized and relationship focused model where you have a dedicated CSR serving your needs, and a direct number to call for customer care. Likewise, we are hiring more Account Specialists to enable an even more personalized service experience
  • Knowledge Center for Supply Chain Issues: in order to aggregate the daily updates from suppliers on supply chain issues, we’ve developed this portal to keep you abreast of what’s going on

On behalf of GracoRoberts, we thank you for your patience during this trying time. Please know that we are in it together and laser-focused on delivering the experience you deserve.

Sincerely,

Jason Caldwell

President and CEO


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MANUFACTURER NOTICES

3M Adhesive Transfer Tape 9379 and 9380 Lead Time Notice - 2/1/22

3M EMD Supply Disruption - Force Majeure/Commercial Impracticability - 4/5/22

3M IATD Supply Disruption - Force Majeure/Commercial Impracticability - 4/5/22

3M Notice of Force Majeure and Commercial Impracticability - 5/31/22

3M Packaging Disruption/Cartridge Change - 11/9/22 

3M EC-2216 Cartridge Change Notification -2/13/23 

3M Notice of Force Majeure and Commercial Impracticability - 1/20/23

3M Notice of Force Majeure - EC-847, PPT 8560, 8617 - 5/3/23

3M Nextel Closed Selvage - 5/18/23

3M Supply Disruption -Scotch Flatback Masking Tape 250 Tan - 2/27/24

3M Nextel™ Roving RFID Tags on Roving Cores - March 2024

Henkel Supply Disruption Impacting LOCTITE® AERO Products: Epoxy Curing Agent - 2/10/22

Henkel Force Majeure Notification LOCTITE EA 9658 - 2/14/22

Henkel Force Majeure Impacting Supply of LOCTITE AERO Products - 4/4/22

Henkel Hold Notification – LOCTITE® EA9309NA - ARL customers 4/20/22

Henkel Hold Notification – LOCTITE® EA9309NA - CARSON customers 4/20/22

Henkel LOCTITE AERO Supply Disruption - Epoxy Curing Agent - 5/4/22

Henkel Supply Disruption Newsletter: April 2022

Henkel LOCTITE AERO Supply Disruption - Epoxy Resin - 5/5/22 

Henkel Supply Disruption: LOCTITE EA 9658 - 5/5/22

Henkel LOCTITE EA & Agilent Disruption Letter - May 2022

Henkel Supply Disruption: LOCTITE EA 9891RP - 5/12/22

Henkel Supply Disruption: LOCTITE EA 9396 and 9396.6MD - 5/12/22

Henkel Force Majeure Impacting Supply of LOCTITE ABLESTIK Products: Glass Weave Carrier - 5/19/22

Henkel Supply Disruption: LOCTITE EA 460 - 6/3/22

Henkel Supply Disruption: Updates on Force Majeure Declaration 7/5/22

Henkel Supply Disruption: Updates on Force Majeure Declaration 9/23/22

Henkel Supply Disruption – BONDERITE® AERO Products - 10/21/22

Henkel Supply Disruption - LOCTITE® EA 7000 - 11/15/22

Henkel Supply Disruption - LOCTITE® AERO Products - 11/16/22

Henkel Update to Force Majeure Letter Impacting Key Packaging Components - 10/11/23

Henkel Package Change for Select LOCTITE® Adhesives - 10/26/23

Henkel Upcoming Formulation Changes - LOCTITE® 243 and 263 - 11/29/23

Henkel Package Change - LOCTITE Cyanoacrylate Adhesives - 12/11/23

Henkel Q4 2023 Product Rationalization - December 2023

Henkel LOCTITE EA 9695 AERO - Global Supply - 12/22/23

Henkel Product Discontinuation Notice - 1/25/24

Henkel Package Change for LOCTITE ® AA 3751 25ml Syringe - 1/29/24

Henkel Global Communication - PFAS-containing Raw Materials in FREKOTE - 2/12/24

Henkel Product Discontinuation Notice - LOCTITE EDAG Products - 2/26/24

Henkel Manufacturing Plant Change - TECHNOMELT Polyamides - 3/1/24

Henkel BONDERITE M-CR 1201 AERO Packaging Cap Change - 3/1/24

Henkel Supply Disruption -BONDERITE S-ST 5351 AERO - 3/1/24

Henkel Supply Disruption – BONDERITE® C-AK 5948-R AERO - 3/1/24

Henkel Supply Disruption - LOCTITE® AERO Products - 3/13/24

Huntsman EPIBOND 1559-1 Discontinuation - 1/26/23

Huntsman Los Angeles Supply - Increased Lead Times - 6/10/22

Huntsman Notice of Escapement and Communication for Huntsman Boeing Material Specification BMS 5-28 Certified product - 8/16/22

Huntsman Notification of Escapement Closed for Epocast® 89537 A/B - 10/3/22

Huntsman Shelf Life Notification 2023 - 10/17/22

Huntsman EPOCAST 1619 & CG 1305 Packaging Change - 5/12/23

Huntsman Raw Material Changes for EPOCAST 1614-A1, 16-14 A2, 1661 - 9/5/23

Huntsman Raw Material Changes for EPOCAST 938-A2 - 9/6/23

Huntsman Raw Material Changes for EPOCAST 1619 A/B - 9/21/23

Huntsman Raw Material Changes for URALANE 5774 A/C - 9/21/23

Huntsman Raw Material Changes for URALANE 5779 A-80/B - 11/6/23

Huntsman Raw Material Changes for URALANE 5779 A/B - 11/6/23

Huntsman Raw Material Changes for EPIBOND 1544-1 A-82/D - 11/6/23

Huntsman Raw Material Changes for EPOCAST 1614-A1/A2 and 1661 - 12/18/23

Huntsman Raw Material Changes for EPOCAST 938-A2 - 12/18/23

Huntsman Raw Material Changes for URALANE 5774 A/C - 1/3/24

Medmix Poland - Force Majeure Notice - 5/23/22

Medmix Poland - Force Majeure Notice Update - 6/10/22

Momentive RTV Raw Material Source Update 2/2/22

Momentive RTV 12T Grades Product Discontinued Notification - 2/9/22

Momentive Silquest Production Location Change - 4/3/23

Resin Formulators 2022 Price Increase Notification - 2/16/22

Resin Formulators Product Notification - Raw Material Source Update - 3/2/22

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